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Pomeroy for JM Family

There’s more we can do for you.

You already trust Pomeroy with your technology. Now see how AI-powered support and device lifecycle management can lower costs and keep associates working without disruption. 

Explore what's possible
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Let’s take more work off your team’s plate

01

Reduce service desk workload

Routine tickets drain valuable service desk resources. Pomeroy SmartDesk handles them autonomously from start to finish, freeing agents for more complex issues and improving overall service desk efficiency and employee experience.

02

Connect workplace services

Disconnected support creates unnecessary handoffs and delays. Pomeroy SmartWorkplace automates and proactively resolves requests across IT, HR, Finance and other business functions, removing silos so your business can move faster.

03

Automate the device lifecycle

Every new hire, device refresh, and device retirement adds to IT's workload. Pomeroy SmartFleet automates the device lifecycle from procurement through retirement, ensuring associates have ready-to-use devices wherever they need them.

Keep your business moving with less manual work

AI-powered enterprise services enable a more autonomous operating model. 

Up to 85%
fewer service desk escalations
Up to 60%
workplace issues resolved autonomously
Up to 30%
lower endpoint lifecycle costs

Let’s find the next win for JM Family

Pomeroy already supports JM Family. Let’s talk about where AI-powered enterprise services could do more for your distribution, dealership, and financial services teams.

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  • Strategy through operations, delivered as one
  • AI-native delivery, not bolted on
  • Enterprise scale, accountable for your outcomes
  • Solutions built around your business

Explore what's next for your digital workplace

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The Intelligent Workplace Model

Pomeroy runs AI as the delivery model and stays accountable to the results. See how we help drive measurable outcomes.

View the Brief
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The Ticket is the Lagging Indicator

Why the next evolution of enterprise IT is about preventing disruption rather than simply resolving it faster.

Read the Guide
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5 Questions to Test a Prevention Claim

Preventing IT disruption is easy to claim and hard to prove. True prevention leaves a record across five stages.

Explore the Questions

Why Pomeroy?

This isn’t just a legacy, it’s a blueprint.

Fifty years in service delivery has shaped a proven execution model. Pomeroy brings that experience to every engagement, helping your team move forward faster without having to start from scratch.

Let's Talk

We’ll help you find the right solutions for your business. Fill out the form and our team will get back to you shortly.
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